Terms of Use

These terms are an agreement between you and JOV (“we”) for JOV Office, JOV Cleaner and JOV Control (“the apps”) and this website. By using the apps or the website, you agree to them.

The apps

You download the apps from this website. You may install them on Macs you own or control, for your own use or your work. They are free to download today; if we ever charge for an app or a feature, the price and what it includes are shown before you pay, and these terms will say how payment works.

Your JOV Account

Some features ask you to sign in with a JOV Account, one account for all the apps (for example cleaning in JOV Cleaner, and starting the control server in JOV Control). Use a real email address and keep your password safe; you’re responsible for what happens with your account. An account is for one person.

Free trials

If we offer a free trial, it starts the first time you sign in to the app on a Mac, and there is one free trial per Mac: if a Mac was already used for a trial, a new account on it starts without one.

Subscriptions and payment

If you subscribe to a paid plan, it’s billed monthly or yearly through Stripe, at the price shown when you subscribe, and renews automatically until you cancel. Taxes may apply where you live.

Cancelling

You can cancel a subscription any time in Manage Billing. It stays active until the end of the period you’ve paid for and isn’t renewed after that. We don’t refund partial periods, except where the law requires it.

If a payment fails

If a payment fails, Stripe tries again and paid features keep working for a short grace period. If the payment still doesn’t go through, JOV Office opens your files in View Mode until it does. You can update your payment method in Manage Billing on your account page.

Your files stay yours

Your documents belong to you. JOV Office opens and saves them on your Mac. Without an active trial or subscription, where one is needed, you can still open, read, print and export your files to PDF, and a document you’re already editing can still be saved.

JOV Cleaner

JOV Cleaner removes the files you choose: the caches it lists when you click Clean, and the files and apps you move to the Trash. Review the list before you clean. Cache files are deleted, not moved to the Trash, and can’t be brought back. You decide what is removed, and we aren’t responsible for data you delete with the app. Keep backups of anything important, for example with Time Machine.

JOV Control

JOV Control lets a phone, tablet or computer on your network control your Mac: it can take screenshots, record the screen, change settings such as the volume, open and quit apps and run the workflows and scripts you set up. Only pair devices you trust, and remove a device in JOV Companion if you lose it or stop using it. You’re responsible for what is done from the devices you pair.

Fair use

Don’t try to get around the apps’ sign-in or subscription checks, share your account, or resell the apps. Don’t reverse engineer the apps, except where the law allows it. Don’t use this website or the account service in a way that harms them or other people.

Changes to prices and terms

We may change prices for future billing periods; we’ll tell you by email before a change applies to you. If we change these terms in an important way, we’ll say so on this page and, if you have an account, by email.

No warranty

The apps and this website are provided “as is”. We work hard to keep your files safe, but no software is perfect: keep backups of important documents.

Limitation of liability

As far as the law allows, we aren’t liable for indirect losses or lost data, and our total liability is limited to what you paid us in the 12 months before the claim.

Stopping

You can stop using the apps at any time, and delete your account if you have one (see the Privacy Policy). We may suspend an account that breaks these terms.

Governing law

These terms are governed by the laws of the country where JOV is based.

Contact

JOV. Email: support@officealternative.app.